Migration guide

Switch from SENET with one parallel-run day, not one lost weekend

Moving off a per-PC platform sounds like an IT project. It isn't, when the destination has no per-PC client. Migrating from SENET to Cuetronix is a data-and-setup exercise: model your floor, import your customers, connect Razorpay, run one day in parallel, cut over. Here's the honest step-by-step.

The 48-hour migration path

  • Hours 0–4: workspace, branches, staff accounts with roles; model every PC, console and table as a station with its rate card.
  • Hours 4–12: export customers from SENET, import via CSV — names, phones and balances become Cuetronix profiles.
  • Hours 12–24: connect your Razorpay, publish your branded booking page, test a live UPI booking.
  • Hours 24–48: parallel-run one business day, reconcile the totals, retire SENET. Onboarding call included with every venue.

What your venue gains on day one

  • Cafe orders on the session ticket — F&B stops leaking off the books.
  • Advance UPI bookings for weekday slots you currently can't sell.
  • GST-ready receipts and one venue-wide revenue report.
  • Staff attendance and payroll in the same login you bill from.

FAQ

How hard is it to migrate from SENET to Cuetronix?

Most venues complete it in about 48 hours: floor modeling, customer CSV import, Razorpay connection and a one-day parallel run. No per-PC uninstall project is needed because Cuetronix runs from the cloud.

Will my customer data transfer from SENET?

Yes — export to CSV and import into Cuetronix. Names, phone numbers and balances map to customer profiles with loyalty enabled from day one.

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